Frequently Asked Questions:
Do you take my insurance?
We are out of network with all insurance. This means you pay upfront and can submit a "superbill" to your insurance for reimbursement. This decision allows us to spend more time with you, focused on you, and creating a plan for you without your insurance company dictating your care. Not all physical therapy is created equal. This model allows us to provide higher quality of care, which means you get better faster and will likely need fewer visits.
What is a “superbill”?
Superbills provide all the information an insurance company needs to create a healthcare claim for Physical Therapy services. Clients who submit superbills to their insurance companies can potentially get reimbursed for evaluation, treatment and reassessments.
Do I need a referral?
No. California is a direct access state and physical therapists are doctors, meaning you can come to PT for 12 visits without a prescription from your primary care provider. Although, if you are planning to submit a “superbill” (we will provide at PT evaluation, follow-up and reassessment sessions) a referral from your doctor may be helpful in obtaining reimbursement.
What if I’m not an athlete?
We want to help all bodies move better. Period. Come in or call to see what we can do for you. As far as we are concerned movement makes life better. If you are limited by pain or a dysfunctional body part, we want to help. There is no ache, pain or movement goal too small.
Will PT help?
We treat a wide variety of problems and movement dysfunctions, and have extensive training in the multifaceted physiological systems that work together for "health". We can screen for injuries, more serious underlying conditions, and if we cannot help we can assist you in finding someone who can. If you’re not sure whether or not to schedule an evaluation, and would rather not commit, feel free to contact us for a discussion where we can help you determine your best course of action.
We chose to name our business Shift PT & Performance because we understand that big changes take time, consistent effort, intention, motivation and perseverance through the ups and downs of a process. We have seen what happens when an idea or practice takes root and grows into something life-changing. We want to help people make long-term, lasting change. We want to help you be better. No gimmicks, no big flashy promises; just simple understanding that we are in your corner and ready to help you implement and stay on track with the small shifts that we know will get you to your big, life-changing goals.